Personal Information: The personal information we collect depends on the type of service, support, or sales inquiry, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. When transferring personal information a security icon will appear in your browser.
(i) “required cookies” are necessary for our website to work properly,
(ii) “performance cookies” allow us to analyze how Visitors use our website so we can measure and improve
the performance of our website,
(iii) “functional cookies” allow us to remember choices you may have made on our website, and
(iv) “advertising cookies” are used to present ads that are relevant to your interests.
We may utilize cookies to track referrals from internal and external affiliates, as well as advertising campaigns. We may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help us measure the effectiveness of our advertising and to enable us to provide more focused marketing communications to you. You can reject cookies by changing your browser settings, but be aware that this will disable some of the functionality on the idatahost.com website.
Customer Surveys: We may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage our users to participate in these surveys because they provide us with important information that helps us improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
We may also disclose aggregate, anonymous data based on information collected from users to potential partners, reputable third parties and other companies or brands within our corporate family. We will only share your information with third parties that agree to maintain your information in confidence and to use it solely for purposes of providing the product or service as agreed to by iDataHost.
(i) establish or exercise iDataHost’s legal rights or defend against any legal claim including threatened claims involving iDataHost based on the anonymity of a domain name;
(ii) investigate, prevent, or take action regarding suspected fraud or other illegal activities;
(iii) prevent death or serious physical harm to any person; or
(iv) investigate violations of iDataHost’s Terms of Service.
Correcting/Updating Personal Information: If a customer’s information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer’s personal data in our records. In most cases, this can be achieved via our billing system at https://www.cp.idatahost.com/ or by emailing us at sales[at] idatahost.com
In addition to all of the terms and conditions set forth above, the following terms apply to Reseller relationships only.